Terms of Use

Definitions

1. “Applicable Laws” shall mean any statute, national, state, provincial, local, municipal, foreign, international, multinational or other law, treaty, code, enactment, regulation, ordinance, rule, judgment, notification, direction, order, decree, bye-law, approval of any Governmental Authority, directive, guideline, policy, requirement or other governmental restriction or any similar form of decision of or determination by, or any interpretation or administration having the force of law of any of the foregoing by any Governmental Authority having jurisdiction over the matter in question, whether in effect as of the date of this Terms or at any time thereafter.

2. “Business Day” shall mean Monday to Saturday, 10:00 am to 07:00 pm and shall not include such days on which the banking institutions in India are authorized or obligated under the Applicable Laws to remain closed.

3. “Confidential Information” includes, but is not limited to, Intellectual Property Information, Business Information, proprietary information and Trade Secrets, that is disclosed by Recykal (hereinafter referred to as “Disclosing Party”) directly or indirectly, whether in writing or any other form, to the other party (hereinafter referred to as “Receiving Party”), or that is obtained as a result of observations made at a party’s facilities, or otherwise obtained by the Receiving Party from the Disclosing Party, and that is related to the Purpose.

For the avoidance of doubt, information and documents shared, disclosed, downloaded, or otherwise made accessible pursuant to Clause 15 (Data Access, Sharing and Downloads) shall not constitute unauthorized disclosure for the purposes of these Terms.

4. “GST” shall mean Goods and Service Tax under Goods and Service Tax Act 2017 and related rules, notification and circular as may be notified from time to time.

5. “Product” means any goods, articles, material: offered to sale by the Seller and/or listed to purchase by the Buyer; agreed to sell by the Seller; agreed to purchase by the Buyer.

6. “Platform” means the collective digital platform provided by Recykal, which includes the Website accessible at the domain, the mobile applications for Android and iOS, and any other digital interfaces made available by Recykal from time to time, and collectively refers to all such interfaces made available by Recykal for facilitating the buying and selling of Products by Users, including all content, features, and services accessible therein.

7. “Recycler” or “Buyer” means User/s who purchases or intends to purchase products and/or avail services through the Platform.

8. “Services” shall mean services whether individually or in any combination to sell and purchase products as provided through the Platform including: enabling Buyers to discover Products and order them; sale of Products to Buyers by the Sellers; tracking Shipments, Products and other logistics services provided by us or our sub-contractors; processing payments (including payment which are processed through integrated third-party service providers); offering credit and financing solutions in relation to Products; and/or any additional services provided, offered or introduced by us to enhance business transactions on the Platform.

9. “Seller/Supplier” means User/s who lists, offers, or sells recyclable materials, products, or services through the Platform.

10. “User” or “Users” shall mean any person or entity that accesses, browses, registers on, or uses the Platform in any manner, whether as a Buyer, Seller/Supplier, Recycler, logistics partner, or any other role facilitated by the Platform from time to time. The term “User” includes: natural persons who are at least 18 years of age and competent to contract under the Indian Contract Act, 1872; companies incorporated under the Companies Act, 2013; limited liability partnerships (LLPs) formed under the Limited Liability Partnership Act, 2008; partnership firms under the Indian Partnership Act, 1932; sole proprietorships; trusts, societies, associations of persons, or any other legal entity recognized under applicable laws of India.

Unless the context otherwise requires, references to “you” or “your” in these Terms shall mean the User. Where a User registers or uses the Platform on behalf of any entity, such entity shall also be considered a User and shall be bound by these Terms jointly and severally with the individual registering or using the Platform.

1. Understand our Guidelines and Agreements

1.1 These terms and conditions (“Terms”) govern the access to and use of (i) the website Recykal.Market (the “Website”) and (ii) the mobile applications made available under the “Recykal.Market” brand on Android and iOS (the “Apps”, and together with the Website, the “Platform”) provided by Rapidue Technologies Private Limited, a Company incorporated under the Companies Act, 2013, and having its Registered Office at Flat No.401, Janardhana Plaza, Lumbini Enclave, Gachibowli, Hyderabad, Telangana 500032, INDIA (hereinafter referred to as “RECYKAL” or “Company”, “we”, “us”, or “our”).

1.2 The Platform primarily displays information about our business, products and Services, and also constitutes the primary trading platform on which buyers and sellers can place and receive orders and undertake transactions.

1.3 By accessing, browsing, registering on, or using any part of the Platform, you agree to be bound by these Terms, as may be updated from time to time. If you do not agree to these Terms, you must not access or use the Platform.

2. Non-Disclosure

Users acknowledge that during the course of using the Platform, they may obtain access to or become aware of Confidential Information belonging to other users or to Recykal, including but not limited to business plans, pricing methods, customer lists, transaction volumes, supplier identities, technical information, and trade secrets.

The identity of the Buyer (including name and GSTIN) shall be disclosed to the Seller only after a Purchase Order has been placed. Until such disclosure occurs, the User shall not attempt to identify, locate, or contact the other User through any means outside the Platform.

Each User agrees: to protect all Confidential Information with at least the same degree of care they use to protect their own confidential information; to use Confidential Information solely for the purpose of legitimate usage including transactions executed through the Platform; not to disclose any Confidential Information to any third party except on a strict need-to-know basis; not to reverse engineer, decompile, or perform any structural analysis of any Confidential Information; and to immediately notify Recykal of any unauthorized use or disclosure.

This Confidentiality clause shall survive the termination of these Terms and the User’s account for a period of 5 years from the date of termination.

3. Force Majeure

Recykal shall not be liable for the performance of the platform, if such non-performance is caused by events beyond Recykal’s reasonable control including, but not limited to, acts of God, regulation or law or order of government, war or insurrection, civil commotion, earthquake, fire, flood or storm, epidemic or pandemic.

4. User Eligibility

4.1 The Platform is intended for use within the territory of India. It is primarily designed for business customers, including but not limited to: sellers/suppliers, Recyclers/buyers, and logistics partners/transporters.

4.2 Users using the Platform must be at least 18 years of age and must have the legal capacity to contract under applicable laws.

4.3 If you are registering or using the Platform on behalf of a Company, Partnership, LLP, Proprietorship or other entity, you represent that you are duly authorised to bind such entity to these Terms.

5. Scope of Terms of Use

These Terms of Use govern your use of the Platform and all applications, software and services available via Platform. You are prohibited from: collecting email addresses or other contact information of other users without authorization; selling, cross-selling or distributing Services to any third party; using any automated software or mechanism to access the website; and posting or transmitting unauthorized or unsolicited advertising or promotional materials.

6. Obligations of Seller

As a Seller on the Platform, you agree that: you shall complete all required KYC formalities; you shall create listings that are accurate, truthful, and complete; you shall not misrepresent the quality, quantity, grade, composition of materials listed; upon acceptance of a Purchase Order, you shall dispatch the goods no later than the deadline specified; you shall upload all mandatory dispatch documents before marking any shipment as dispatched; you shall ensure dispatched quantity matches the Purchase Order; you shall abide by QC results and associated deductions; you shall not manipulate, falsify, or tamper with any documents submitted through the Platform.

7. Listing & Pricing

Sellers may create listings by providing: selection of material category; upload of at least two photographs; quantity offered for sale (in Metric Tonnes); asking price (per kg); confirmation of pickup address; logistics preference; readiness date; and payment terms (7 days, 15 days, 30 days, or as mutually agreed).

8. Obligations of Buyers

As a Buyer on the platform, you agree to: 8.1 Complete KYC before initiating any transaction. 8.2 Ensure sufficient funds are available before raising a Purchase Order. 8.3 Conduct quality checks upon delivery. 8.4 Upload QC reports, Proof of Delivery, and debit notes promptly. 8.5 Accept goods based on QC outcomes. 8.6 Make payment within the agreed credit period. 8.7 Not manipulate or falsify any QC readings, weighbridge slips, or delivery documents.

9. Dispatch & Documentation

9.1 Upon receipt of a Purchase Order, the Seller shall dispatch the goods no later than the deadline stated in the order.

9.2 For each shipment, the Seller shall upload: E-way bill (PDF); Empty weighbridge slip; Full weighbridge slip; Loading photographs (minimum three); and Seller’s tax invoice.

9.3 Where a Purchase Order is fulfilled through multiple trucks, the Seller may create multiple shipments against the same Purchase Order.

9.4–9.6 The Seller shall not mark a shipment as dispatched unless all mandatory documents have been uploaded. Upon marking dispatched, the shipment status updates to “In-Transit.” After delivery, the Seller may access Proof of Delivery, QC Report, and Debit Note documents.

10. Quality Control & Deductions

10.1 Upon delivery, the Buyer shall conduct quality checks as per specifications. 10.2 If no parameter is breached, the shipment shall be marked “Delivered” and payment shall proceed. 10.3–10.6 In case of breach, the Buyer shall generate a debit note. The Seller may accept or reject the deduction. Full rejection results in return at Seller’s cost.

11. Payment & Escrow

11.1 The Buyer shall fund the escrow account before dispatch. 11.2 Upon QC acceptance, the Buyer records payment by uploading bank payment advice. 11.3 Payment shall be made within the agreed credit period. 11.4 If the Seller rejects the deduction, the Buyer may accept the rejection or escalate to Recykal Ops. 11.5–11.7 The Buyer shall upload the debit note PDF within 48 hours. AI OCR validates the amount. 11.8 Late payment may result in account suspension.

12. User Onboarding and Authority

12.1 Users may initiate onboarding through the Platform or through offline channels. The Company reserves the right to conduct comprehensive offline verification checks. 12.2 The User represents that the individual initiating the process is duly authorised and all documentation is accurate. 12.3 The Company shall not be liable for inaccuracies supplied by the User.

13. Logistics & Delivery

13.1 Third-party transport partners act as independent contractors. The Company shall not be liable for delays, loss, or damage beyond its reasonable control. 13.2 The Buyer shall inspect goods promptly; failure to notify within 48 hours of delivery shall be deemed acceptance. 13.3 Delivery timelines are transaction-specific. 13.4 Any insurance coverage shall be subject to the relevant insurance policy terms.

14. Invoicing, Taxes & Payments

14.1 Tax invoices shall be issued by the Users; Recykal raises invoices for platform fees. 14.2 Invoices are delivered via email and/or WhatsApp. 14.3 You are responsible for all applicable taxes (GST, TDS, etc.). 14.4 Payment methods include bank transfers and other enabled channels.

15. Data Access, Sharing and Downloads

15.1 Recykal may collect, store, process, view, share, and otherwise make available User information for onboarding, verification, transaction facilitation, quality control, logistics, payment processing, dispute resolution, audit, compliance, and fraud prevention. 15.2 Seller documents may be made available to the relevant Buyer, and vice versa. 15.3–15.8 Sharing may occur before, during, and after transactions. Users consent to such sharing. Users shall use obtained documents only for lawful, Platform-related purposes and maintain confidentiality. Recykal retains records for operational and legal purposes. Users are solely responsible for accuracy and compliance of uploaded documents.

16. Data Processing Consent

The User expressly consents to the collection, storage, processing, use, transfer, sharing, and retention of information by Recykal, its affiliates, service providers, and other Users. Recykal implements commercially reasonable security measures but does not guarantee that unauthorized access or security breaches will never occur.

17. Buyer Representations

The Buyer represents and warrants that: they have adequate authority to accept these Terms; there is no adverse order or judgment against them; they hold all necessary licenses and environmental clearances; they will handle materials in compliance with applicable laws; they shall not use the Platform in violation of CPCB or SPCB directions; and they shall indemnify Recykal against any claim arising from breach of these representations.

18. Seller’s Representations

The Seller represents and warrants that: they have adequate authority; there is no adverse judgment against them; all goods are owned free from encumbrances; goods do not constitute prohibited hazardous or biomedical waste; photographs and descriptions accurately represent the goods; they hold all necessary licenses; they shall comply with all applicable waste management and environmental laws; they shall indemnify Recykal against any claims; and they are solely responsible for accuracy of information submitted for ratings.

19. User Representations

19.1 The User shall not infringe upon third party rights including intellectual property and privacy rights. 19.2 The User has full power and authority to accept the Terms. 19.3 The User will use the Platform for business purposes only.

20. Compliance with Laws

Users agree to comply with all applicable laws including: Plastic Waste Management Rules, 2016; E-Waste (Management) Rules, 2022; Hazardous and Other Wastes Rules, 2016; CPCB registration requirements; and any other applicable waste management laws in force in India.

21. Account Registration, Verification & Security

21.1 You shall provide accurate, complete and current information at registration. 21.2 Verification is via OTP over SMS and/or WhatsApp. 21.3 The Company may limit, merge or suspend multiple accounts. 21.4 Login credentials are personal; account sharing is not permitted. 21.5 We reserve the right to withdraw or amend the Platform at our sole discretion.

21A. Seller Ratings and Assessments

The Platform may display ratings generated by third-party service providers. These are for informational purposes only and do not constitute any endorsement by Recykal. Buyers shall independently evaluate Sellers. Recykal shall not be liable for any consequence arising from reliance upon any Rating.

22. Nature of the Platform

The Platform facilitates a B2B framework providing digital solutions for purchase and sale of recyclables, logistics coordination, and order management. The Platform is currently offered only for use within India.

23. Role of the Company

23.1 The Company acts solely as a facilitator without assuming title of the goods. 23.2 Orders constitute offers and acceptances between the relevant parties. 23.3 The Platform may display prices and information based on data provided by Users. 23.4 System-generated documents constitute binding acceptance between users.

24. Limitation of Liability

24.1 The Company acts solely as a facilitator and does not take title to any Product. 24.2 The Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the quality, quantity, or condition of any Product; delays or losses caused by third parties; acts or omissions of any User; inaccuracies in listings; or forged or misleading documents uploaded by any User.

The Company’s total aggregate liability shall not exceed the lesser of (a) the total fees paid by the claiming User in the preceding three months, or (b) Rs. 10,000, whichever is lower.

25. License and Ownership

The Platform and all modules are the copyrighted property of Rapidue Technologies Private Limited. All content is protected by copyright and/or other intellectual property rights. You do not acquire any ownership rights on the Platform. Any unauthorized use will immediately terminate your permission or usage access.

26. Intellectual Property Rights

Rapidue Technologies Private Limited is the sole owner of all intellectual rights in the Platform. “Recykal” and related icons and logos are trademarks of the Company. Reproduction or redistribution is expressly prohibited and may result in severe civil and criminal penalties.

27. Modifications / Amendments

We may, at any time, for any reason, without notice, make changes to the platform and these Terms of Use. Your continued usage upon such changes being posted shall be deemed acceptance.

28. User Indemnification

You agree to indemnify, defend, and hold harmless Recykal (Rapidue Technologies Private Limited), its affiliates, directors, officers, employees, agents, and service providers from any losses, liabilities, damages, claims, demands, costs, and expenses arising from: any breach of these Terms; your use of the Platform; your violation of applicable laws or third-party rights; any dispute with another user; any content or listing you submit; any non-compliance with EPR or waste management regulations; or any misrepresentation of goods. This obligation survives termination.

29. Grievance Mechanism

Users may raise any grievance, complaint, or concern relating to the Platform by contacting us. All grievances shall be addressed in accordance with applicable laws and the Company’s grievance redressal mechanism.

30. Dispute Resolution

Disputes unresolved for 15 days shall be resolved pursuant to Arbitration proceedings governed by the Arbitration and Conciliation Act, 1996. The venue of arbitration shall be Hyderabad, Telangana. The Parties shall jointly appoint a single arbitrator. The award shall be binding.

31. Governing Law & Jurisdiction

This Terms of Use shall be governed by the laws of India. The Parties submit to the exclusive jurisdiction of the Courts at Hyderabad, Telangana, India.

32. Acceptance of Terms

I have read, understood, and agree to be bound by the Recykal Open Marketplace Terms of Use, Privacy Policy, and any applicable Service Agreements.

Contact Us

For any queries, questions, comments, or grievances, you can write to support@recykal.com.